Engage your customers and leads by sending proactive contextual messages at the right time in Freshchat . Nurture prospects, onboard new users, upsell to customers, and re-engage users by sending targeted email, in-app, and push messages based on their actions within your app/website.
You can create three types of campaigns in Freshchat ,
Triggered messages for visitors
Targeted Messages for logged in customers
And, Email Campaigns (Scheduled Emails and Triggered Emails)
You can send Targeted Messages and Emails only to users who have previously interacted with you on Freshchat .